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Hultquist Place Staff

Contact Information


Kathy Lynch



RaeAnn Crandall

Director of Clinical Services


Phone: 716-720-9610

Fax: 716-720-9609

Hultquist Place

737 Falconer Street

Jamestown, NY 14701



Hultquist Place is a New York State Assisted Living Program that gives seniors  access to many different services. The staff at Hultquist Place is dedicated to providing an assisted living environment that is enjoyable, safe, and comfortable.

Located on the beautiful Lutheran campus in Jamestown, NY, Hultquist Place provides a welcoming atmosphere where seniors readily feel at home. 44 additional suites were added in the fall of 2011, due to increased demand for this rewarding lifestyle. Older adults enjoy life here, knowing that help is right around the corner, should they need it. It's a comfortable setting where they can surround themselves with familiar friends, and where they can make new ones.

Click on one of the photos below to view a large slide show.

When your loved ones come home to Hultquist Place, you can be assured that they will be cared for with compassion, love, and dignity.

The new, state-of-the-art building features spacious units that are individually temperature-controlled and come partially furnished. Each residential unit features a private bath with walk-in showers and grab bars. Nurse call bells are located in all bathrooms and above resident beds. In addition to single units, Hultquist Place offers 6 units for couples.

Hultquist Place also has a library with computer center, space to have private dining with family members, tables set up for cards and board games, a fireplace in the lobby area, and activity rooms on every floor with opportunities for community involvement. At Hultquist Place, delicious meals are served in our attractive dining room. There is a dietician on staff who is happy to discuss special needs or questions.

  • Frequently Asked Questions

    • What Is Assisted Living?

      The New York State Department of Health defines an Assisted Living Program (ALP) as a program that combines residential and home health care services. It is designed as an alternative to nursing home placement. Resident services must include room, board, housekeeping, supervision, personal care, case management and home health care services.

    • How will I know when I should come?

      Our staff will work hand and hand with you to determine if this level of care is most appropriate to meet your needs. A good rule of thumb is if you require assistance with two activities of daily living, for example bathing and dressing, you would benefit from our program.

    • How do I get admitted?

      There are several items that need to be completed prior to an admission decision being made:

      • Complete an application
      • We will phone you when we have room availability and ask you to make an appointment with your primary care physician for a medical evaluation. The medical evaluation will help determine if you are appropriate for this level of care. You will need to phone us with the date of the evaluation so that we can fax the form to your physician. At that time we can also set up an appointment for your interview.  Please bring your completed application with you.
      • Both the interview and the medical evaluation must be completed within 30 days of admission.  The interview team will review your assessment with you. The team includes a nurse from Hultquist Place and a nurse from WILLCARE. A plan of care, which is updated at least every six months, is developed by these two nurses.
    • If I don’t come now, do I miss the opportunity to come later?

      Admission to Hultquist Place is based on the assessment and available openings. We are committed to serving those who are already part of the Lutheran family. Your questions and application are always welcome.

    • What about payment?

      We accept private pay and Medicaid/Supplemental Security Income as payment. If you are accepted for admission and your funds are depleted, our Medicaid expert on staff will assist you in obtaining Medicaid benefits. Your stay at Hultquist Place will not be interrupted.


      Our Hultquist Place program rate for 2018:

      • Daily Rate:  $185 per day          • Private Two Room Suite:  $276 per day

    • When is Staff available?

      Our staff is supervised by a registered nurse (RN). Home Health Aides are available 24 hours a day, 7 days a week. Medication assistance is coordinated by licensed nursing staff.

    • What kinds of assistance are available?

      We provide assistance with dressing, bathing, personal laundry, transportation for long distances, medication management, nail care, toileting, foot care, transfers, and walking long distances. We have housekeepers and dietitians on staff.

    • May I come and go as I choose?

      Yes. On a day to day basis you can come and go from Hultquist Place as you do from your own home. We ask that you sign in and out in case of emergencies. A leave of absence, for more than 24 hours, needs to be discussed with the Director of Clinical Services/assistant.

    • What about my doctor?

      We have a house physician on staff at Hultquist Place, however residents may still retain the option of continuing with their primary physician. We can assist in arranging appointments with your primary care provider.

    • What about transportation?

      We will assist you in arranging rides to appointments. We provide van service on Monday, Tuesday, Thursday, and Friday mornings. Some activities may involve trips where the transportation is provided. If you use public transportation, you will be responsible for any charges.

    • What will there be to do?

      Hultquist Place has activity staff who work closely with residents and schedules and coordinates activities.  Larger events and church services are held in Christ Chapel.  We post a monthly Activities Calendar that reflects the ideas and interests of the residents.

    • May I do my own laundry?

      Certainly! We will be happy to show you how to operate the machines. There are laundry rooms on every floor.  It is our intention to do everyone’s personal laundry separately to eliminate the chance of missing items. Towels and linens are laundered in the nursing home.

    • Are the rooms furnished?

      Every room comes equipped with a bed.  Rooms also include wardrobes, an entertainment center, a dresser, a night stand, a lamp, desk/table and chair, linens and towels.  You may bring items from home.  We will work to accommodate requests, being mindful of safety risks for yourself and others. All upholstered furniture that comes from home must be inspected by the maintenance department unless it is new from the store.  Times need to be scheduled Monday-Friday 8 a.m. - 4 p.m., except holidays.

    • May I have a pet?

      We do not have pets living at Hultquist Place, however we welcome animals to come and visit. We must have proof of up to date immunizations on file for the safety of all.

View Our Online Admission Application for Hultquist Place